Understanding the importance of ‘why?’

Chris Gale, head of education for Avensys Training, is from a military education background and believes that human factors science, which has been adopted by the military aviation sector, could have an important contribution in helping to prevent errors in decontamination facilities and biomedical engineering. He calls for increased investment in staff education – to empower staff to understand why we do things, to improve patient safety, and ensure staff feel valued.

The Avensys Training Academy is an internationally recognised provider of biomedical engineering qualifications and certified decontamination training courses, located at the Black Country and Marches Institute of Technology (IoT). The Academy delivers certified training to UK hospitals as well as on location training in Europe and beyond. The team of trainers has extensive experience in the sterilisation, decontamination and engineering fields, built over decades as hands-on practitioners and educators.

Located in Dudley, the Institute of Technology has allowed Avensys to expand its offering. Training now takes place within a ‘Mock Hospital’. This simulated training environment contains theatre, ward, dental practice, diagnostic imaging and Central Sterile Services Department (CSSD) rooms providing the ideal environment for both hands on and theoretical learning

At the heart of Avensys’ education strategy is the concept of ‘human factors science’ – defined as enhancing performance through “an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour and abilities and application of that knowledge in clinical settings.”1

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