As highlighted by NHS England with the NHS People Plan1 , healthcare organisations that prioritise workforce wellbeing will be better placed to put lessons learnt from the coronavirus pandemic into practice.
Phil Taylor outlines the benefits of introducing a just culture not a blame culture and shares a methodology for positive change.
Towards the end of 2019, nearly 600,000 NHS employees from 300 NHS organisations, including 229 NHS Trusts, took part in what is considered to be one of the largest workforce surveys in the world and the results were enlightening. When it comes to staff wellbeing, 40.3% of respondents reported feeling unwell as a result of work-related stress, a steady increase over the previous three years; 56.6% admitted to going into work despite not feeling well enough to perform their duties.2 These statistics are alarming, particularly when you consider they were revealed before the arrival of COVID-19, a hitherto unknown enemy that has shaken and tested the healthcare sector to its very core.
COVID-19 – a powerful catalyst for change
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