A year after the introduction of its ‘Compassion in Practice Strategy’ NHS England has published a report on progress so far in its three-year plan to ensure more compassionate, better quality care and better patient outcomes.
Further improvements in care standards and transparency; and the creation of a culture of empowerment in the nursing and midwifery profession have been called for by Jane Cummings, the chief nursing officer for England, following publication of the Compassion in Practice: One Year On report.
“Absolute transparency is the key to driving improvements in standards of care. We need to ensure that every single patient receives great care, every time,” she said. “Failings, such as those at Mid Staffordshire and Winterbourne View, threatened patient confidence and challenged us all as professionals. The response to these failings has been the focus of the health system over the last year with the overriding question being – what do we need to do to ensure this is never repeated?”
Answering this question was central to the development of the Compassion in Practice Strategy, which was published in December 2012. The aim of the Strategy was to get back to the essence of what good care means to patients and how far reaching changes could be put in place that could offer real improvements for patients and the staff who care for them.
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