Liverpool Heart and Chest Hospital advances digital transformation

Healthcare informatics provider Epro has been selected by the Liverpool Heart and Chest Hospital (LHCH) to implement its clinically-focused digital platform.

The Epro technology supports end-to-end outpatient management, inpatient flow, clinical correspondence, speech recognition, mobile access and integration with existing technology solutions.

LHCH proudly bears the torch for the digital transformation movement across healthcare in the UK. It has been accredited over recent years for its digital excellence, alongside having a longstanding history of investment in digital technology. It was one of the first Trusts nationally to pioneer the implementation of an Electronic Patient Record (EPR) in 2013.

Last year, the Hospital Trust was announced by then-Health Secretary Matt Hancock as one of the second wave of Trusts welcomed on to the Digital Aspirant Programme (a national digital scheme to support NHS trusts to improve their digital maturity, enabling better health, better care, financial sustainability and better experiences for our staff and patients).

“We are incredibly excited to be a part of the LHCH digital transformation journey. When we first set out, our goal was to create a solution which provided better information more efficiently at the point of care,” said Jonathan Elliott, Managing Director of Epro.

Vishal Luther, CCIO & Consultant Cardiologist and Electrophysiologist at Liverpool Heart & Chest Hospital commented:As with many NHS services recovering from the pandemic, there is increased pressure on our administration teams. An effective speech recognition solution is likely to significantly reduce this burden, and improve the efficiency in the way we work in both outpatient and inpatient settings for the future.

“Epro will enable us to enhance the end-to-end process of dictating letters prior to being sent to patients. It will enable clinicians to use the speech recognition functionality to produce their letters quicker, and provide an analytics tool that will enable the service to be reviewed continually, highlighting areas for improvement.”

“The implementation of Epro will provide Liverpool Heart & Chest with a number of benefits both clinically and administratively. Such benefits include: improvements to workflows, more structured clinic letters, and also reducing the current typing backlog to ensure the Trust reaches key SLA targets.”

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