The website of the Clinical Services Journal

Tackling staff retention: the power of listening

A recent survey has revealed that half of frontline healthcare staff have changed or considered changing their job. By taking the time to listen and communicate, we can create a better and more supportive environment within healthcare, says Sean Nolan

The healthcare employee retention problem is growing – with the sector ranked among the highest in the UK for staff turnover rates. The coronavirus pandemic, now in its third calendar year, has undoubtedly put pressure on people working in health and social care with resources reallocated to ensure the availability of care for COVID-19 patients.

Yet, even before the pandemic, staffing was the biggest single challenge for this sector. That is because underlying issues go further back and run far deeper. If anything, the experience of working through the pandemic appears to have been the last straw for many.

There is a retention crisis, not a recruitment crisis. People are leaving because, for too long, the reality of the dayto-day lives of health and social care workers have been ignored.

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Upcoming Events

Continence Care and Tissue Viability Conference

Grand Station Wolverhampton
21 June 2023

Hygiene and sustainability in endoscopy: finding the balance

Online Event
Thursday 22nd June 2023

EBME Expo 2023

Judds Lane, Coventry, England, GB, CV6 6
28th - 29th June 2023

AfPP Annual Conference 2023

University of York
10- 13 August 2023

MEDICA - Leading International Trade Fair

Schadowstraße 49, 40212 Düsseldorf, Germany
13- 16 November 2023

Future Surgery

Excel Centre London
14 - 15 November 2023

Access the latest issue of Clinical Services Journal on your mobile device together with an archive of back issues.

Download the FREE Clinical Services Journal app from your device's App store

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