In 2018, mobile medical unit provider EMS Healthcare launched Quest+ Decontamination – the UK’s first mobile endoscope decontamination unit. To date, the unit has saved NHS Trusts in the region of £5.375 million1 through responding directly to the challenges they are facing.
Identifying the need
The Quest+ journey began in 2017 when EMS Healthcare identified the need, and began reaching out directly to healthcare providers, to understand their specific challenges. What started as a solution intended to support Trusts during planned maintenance – when endoscope decontamination facilities reach the end of their lifecycle – evolved to respond to pressing capacity issues and disaster recovery.
Previously, when faced with these issues, healthcare providers had to either use external decontamination services – a complex process that often requires additional investment in scopes – or transfer the decontamination suite to a new location within the hospital estate, which can often result in ward closures. The added element of these issues often being unplanned, can mean there is a period where Trust staff are also not being utilised.
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