Faced with having to ensure quality, with fewer resources, the CQC plans to make more use of targeted, unannounced inspections, focusing on services where care quality has been identified as ‘poor’.
The Care Quality Commission (CQC) has published its strategy for 2016 to 2021, setting out a vision for a more ‘responsive and collaborative approach’ to regulation, while making more use of targeted, unannounced inspections, focusing on services where care quality has been identified as ‘poor’.
The CQC is nearing completion of its inspections of all the services it rates, providing a baseline understanding of the quality of care in England. During these inspections, the regulator has asked the same five questions of every service: Is it safe? Is it effective? Is it caring? Is it responsive? Is it well-led? The CQC’s work has already helped to identify many areas for improvement, but new models of care are now being developed, which will have implications for the future assessment of care quality. In addition, the organisation reports that it will have fewer resources to deliver its purpose – prompting a review of how the regulator can use its resources as effectively as possible.
New models of care
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