In light of the Francis Report, Trusts are making a renewed effort to improve processes for capturing and sharing critical data, such as patient observations and information to support optimal care at the crucial handover period.
Technology is making an important contribution to the ongoing challenge of improving patient outcomes, but a more holistic approach is required, according to PAUL VOLKAERTS.
There is growing recognition that mobile technology has a major part to play in helping to improve patient care in NHS hospitals. In the wake of the seminal Francis Report, acute Trusts are making renewed efforts to improve processes for capturing and sharing critical data such as patient observations and information to support optimal care at the crucial handover period. Naturally, technology sits at the heart of many of the new approaches being introduced, and is making an important contribution to the ongoing challenge of improving patient outcomes. Although these are welcome signs of progress, much more can be done to optimise innovative technology. To succeed, Trusts should consider moving away from a general tendency to seek individual solutions to individual problems, and instead adopt a more holistic approach to hospital communications. Fully integrated mobile systems can capture and communicate vital patient information to support continuous care in real time – all the way through the patient journey – and help manage escalation and drive ward activity. These joined up systems can empower clinical teams and improve outcomes. The technology not only exists, but in the proactive NHS Trusts, where it is already being used, it is steadily transforming care.
Recognition and response
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