Digital dictation facilitates flexible working

PHILIP VIAN, UK managing director, WinScribe, examines the benefits of digital dictation.

Digital dictation facilitates a completely different and more flexible way of working, in comparison to the analogue systems of old. It is no longer necessary to physically deliver a tape to the person who is going to transcribe it. Using either a PC, a touchtone telephone (both internal and external), hand-held digital recorders, or the Internet, the system enables healthcare professionals to record their dictation when required from wherever they are. Within seconds of the “complete” button being pressed, the dictation is automatically delivered to the correct person for transcription.

New technology ensures transcription can be completed anywhere in the hospital or remotely – the transcription activity can be outsourced to a typing service. The technology even offers the option of speech recognition to further help reduce turnaround times and typing backlogs. WinScribe develops and markets advanced network dictation, transcription and speech recognition solutions designed to speed up document turnaround, improve accuracy and reduce costs. It offers a range of software applications for dictation, transcription and dictation management that can be easily implemented into the hospital infrastructure.

The healthcare sector has specific requirements for dictation, including the need for efficient turnaround of transcripts to provide patients and doctors with fast, quality results. Organisations currently using the product include The Royal United Hospital Bath NHS Trust, Queen Alexandra Hospital, Portsmouth, and Withybush Hospital, Haverfordwest.

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