Survey reveals views on quality of care

Almost three-quarters (73%) of NHS professionals do not think that quality of care in the NHS is given enough priority, according to a survey published in a King’s Fund report on patient-centred leadership. The survey, which took place after the publication of Robert Francis's report, also found that 40% thought that the quality of leadership in the NHS as a whole was poor or very poor, in contrast to 11% in their own service or team.

When asked what the biggest barrier to increasing quality of care was, 40% per cent of NHS professionals said 'time and/or resources', though this figure was higher among nurses (51%). 'Organisational culture' was next (identified by 28% of respondents), though it was identified as the most important factor by NHS executive directors (48%).The report, Patient-Centred Leadership: Rediscovering our purpose, can be accessed at: www.kingsfund.org.uk/leadershipreport

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